In September 2015, Townsville Airport re-opened its International Terminal to welcome direct services with Jetstar to and from Bali (Denpasar).

Frequently Asked Questions

Where is the International Terminal?

Townsville’s International Terminal is located to the left of the check-in counters within the main terminal building.

Is there a Duty Free Shop?

Yes, the Duty Free Shop is located in the Departure Lounge and Arrivals Hall.

What retail and food and beverage options are available n in the International Terminal?

Cafe 1939, Newslink and the Duty Free Shop is located in the International Departure Lounge. Cafe 1939 provides passengers with light snacks and hot and cold alcoholic and non-alcoholic beverages. Duty Free shopping is available in arrivals and departures.

What items are the Department of Agriculture concerned about me bringing back into Townsville?

The Australian Government has strict biosecurity requirements to prevent new pests and diseases from entering the country. There are restrictions and procedures around bringing certain food, animal and plant material from overseas. Before you leave, visit the Department of Agriculture website for information on bringing items to Australia.

To view biosecurity information in languages other than English, visit the Languages page of the Department of Agriculture website.

Is there a currency exchange in the International Terminal?

No, there is no currency exchange facility available in the International Terminal.

How long before my flight should I be at the airport?

Please refer to your itinerary from our airline. We encourage passengers to arrive at least two (2) hours before your flight.

Why visit Bali?

Bali is more than just a popular tourist destination, it is a growing international hub. Bali is serviced by a number of major airlines including:

  • Jetstar
  • Garuda Airlines
  • Emirates
  • Qatar Airways
  • Cathay Pacific
  • China Southern
  • China Airlines
  • Lion Air
  • AirAsia X Indonesia
  • AirAsia X Berhad
  • KLM Airlines
  • Citlink Indonesia
  • Malaysia Airlines
  • Thai Airways
  • Hong Kong Airlines

Where can I fly to from Bali Airport (Denpasar)?

The following destinations are accessible direct from Bali Airport (Denpasar):

  • Singapore
  • Dubai
  • Kuala Lumpur
  • Brunei
  • Taipei
  • Hong Kong
  • Shenzhen
  • Shanghai
  • Beijing
  • Bangkok
  • Narita
  • Seoul
  • Port Moresby
  • Doha
  • Multiple destinations throughout Indonesia

What can I expect to experience at Bali Airport (Denpasar)?

The $2.5 million redevelopment and expansion of Bali Airport (Denpasar) was completed in June 2015 and has the capacity to accommodate 25 million passengers. The International Departure area includes a duty free Plaza Bali which includes world class outlets such as Hermes, Burberry and Fendi. For a look inside Bali Airport (Denpasar), click here.

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