Booking Flights for your pet

To arrange air travel for your pets  you will need to contact specific Pet Agents for your individual airline.

The airlines work in collaboration with pet agents and are able to accept cats and dogs to travel in the cargo hold of their aircraft.

Click here for information on flying your pet with Qantas.

Click here for information on flying your pet with Virgin.

Collecting your pet

The location to collect your pet from Townsville Airport will depend on the airline that your pet has travelled with.

Qantas: Pick up from Australian Air Express (AAE)

Virgin Australia: Pick up from Toll Priority

Both AAE and Toll Priority are located on the left of Halifax Street, prior to entering the Townsville Airport Terminal precinct.