COVID-19 update

Townsville Airport continues to work closely with Federal and State government agencies on the COVID-19 matter, following their directions. Our focus is our people, our passengers and our partners.

Flight information and changes

Please contact your airline or travel agent about flight bookings. Contact details can be found here.

Health advice

To prevent the spread of COVID-19, the Federal Department of Health advises practising good hygiene, including:

  • Cleaning hands with soap and water or alcohol-based hand rubs
  • Covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
  • Avoiding contact with anyone who has flu-like symptoms such as fever, a cough, a sore throat, fatigue and shortness of breath
  • Staying home if you are unwell

Further information can be found here.

You should also follow Federal Department of Health advice for travellers.

At the airport

Additional hygiene measures are in place at Townsville Airport, including extra cleaning. We continue to advise our team and partners, in line with Department of Health advice, to practise good hand and respiratory hygiene. Department of Health and Queensland Health messaging is being displayed throughout the terminal, and announcements are being made on our PA system.

In keeping with recent federal government regulations, there has been some changes to food and beverage operations at Townsville Airport. Our operators continue to offer a takeaway service for our customers.

We are recommending, where possible, our customers follow social distancing guidelines.

Social distancing measures in the terminal include:  

  • Removal of tables and changes to seating in food and beverage areas and throughout the terminal
  • Placement of markers in queuing areas to encourage passengers to observe a safe distance of at least 1.5 metres from others
  • Spacing of baggage on the carousels
  • Opening the departure lounge to departing passengers only

Restricted entry to Queensland

The Queensland Government has implemented restricted entry to Queensland. According to the Queensland Government, anyone who is not a Queensland resident or considered exempt from the restrictions will not be able to enter Queensland from 12.01am Friday, April 3. People travelling to Townsville from interstate should consult the Queensland Government website for more information on border restrictions and exemptions prior to undertaking travel.

Advice for international passengers

According to federal government rules, all passengers arriving to Australia from overseas are required to quarantine for 14 days. Passengers must quarantine in their arrival city and are not permitted to transit domestically until the conclusion of their quarantine period.

Foreign nationals are not permitted to enter Australia, and Australian citizens can no longer travel overseas, other than where essential or on compassionate grounds. View the Federal Department of Health advice for travellers.