Accessibility at Townsville Airport

At Townsville Airport, we’re committed to providing an inclusive and accessible experience for everyone.

We understand airports can be busy and overwhelming, so we’ve designed our services and facilities to support a smoother, more comfortable journey.

Our Accessibility pages provide information and images of the facilities and services we have available for travellers. 

Circular yellow sign inside Townsville Airport indicating Quiet Room with accessibility and rest icons.

Contact Us

We value your feedback and are always looking for ways to improve our services. Please feel free to reach out to us at info@tsvairport.com.au  

Person with long wavy hair wearing a striped shirt and green sunflower lanyard, receiving a blue notebook inside an airport terminal near large windows.

Hidden Disabilities

Learn about our support program
Townsville Airport interior near check-in and security with directional signs, priority queue area, and overhead lighting.

Townsville 360° Virtual Tour

Familiarise yourself with the airport's layout and facilities before your travel
Terminal Maps

Airport Journey

Your guide to the airport journey

Airport security checkpoint with an elderly man using a cane approaching the screening area, assisted by a security officer near numbered bins and instructional signage.

All Abilities Reference Group

Advising better travel for all abilities

Pre-Flight Essentials

Simple info to help you fly through the terminal.

Checking-in

Start your journey right – check-in with ease

Explore

Shop & dine

Coffee, cravings, and gifts – all here

Explore

Security & Customs

What to expect as you pass through

Explore

aboriginal-flag Acknowledgement of Country

Townsville Airport acknowledges the Wulgurukaba people as Traditional Custodians of the land on which we operate. We also acknowledge the neighbouring Bindal, Manbarra, Gudjal, Gugu Badhun, Nywaigi and Warrgamay peoples.

We pay respect to their Elders past, present and future and value the traditions, cultures and aspirations of First Australians. We recognise their continued connection to the lands, seas and skies upon which Townsville Airport operates.