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Travelling with Children
We know travelling with kids takes a little extra planning, so we’ve made it easier for families to move through the terminal with ease. From baby change facilities to a helping hand when you need it, our team is here to support your journey.
Before You Arrive
Plan Ahead
Leave a little extra time to park, check in, and get settled before your flight. Check your airline’s policies on child and infant baggage, bottles, and meals; every carrier is a bit different.
Pack Smart
While some airlines provide kid-friendly meals, having a few favourites on hand (think snacks, juice boxes, or baby food) can be a game changer. Forgot something? No worries! Stop by The Townsville Store inside the departures lounge for snacks, toys, and entertainment options.
Family-Friendly Facilities
Baby Care Facilities
You’ll find baby care rooms near the check-in counters, baggage collection area, and departure lounge. Each room includes a feeding cubicle, change table, nappy disposal unit, toilet, and wash basin - everything you need for a quick pit stop or quiet moment with your child. Parent rooms at check-in and inside departures lounge both include a microwave.
Water Fountains
Fill up bottles or sippy cups at the water fountains near the departure lounge before boarding.
Need Further Assistance?
Planning a smooth trip with kids often comes down to the little details. For specific information about travelling with prams, car seats, formula, and other essentials, check out your airline’s family travel guide.
Helpful links
Need Help?
Got questions about your journey through Townsville Airport? We've gathered the top FAQs to help you cruise through the terminal with ease.
Which airline lounges are available?
Townsville Airport offers a Qantas Club for eligible passengers.
How do I find out if my flight is delayed?
Check the Flight Information Display Screens on our website or throughout the terminal. You can also contact your airline directly.
What’s the carry-on luggage weight limit?
Carry-on luggage weight limits vary depending on your airline. This is often included in your flight itinerary or booking details. For further clarification, contact your airline directly.
Are there vegetarian, vegan, or gluten-free options available?
Yes. Many of our food outlets cater to dietary requirements. Check in-store menus or speak to staff for options that suit your needs. To plan ahead, visit our individual store listings.
Can I bring my own food to the airport?
Yes, you’re welcome to bring your own snacks or meals. If you have onward international travel, be sure to check restrictions on liquids and food items. You can find more information on taking food overseas here.
What are the opening hours for shops at the airport?
Most shops operate in line with flight schedules. For the most accurate opening hours, we recommend checking our individual store listings.
Are there car rental services at Townsville Airport?
Yes – major rental car companies have desks inside the terminal. Pre-booking is recommended, especially during peak periods.
How far is Townsville Airport to the city centre?
Townsville Airport is around a 10-minute drive from the city centre.
Where is the rideshare pick-up zone?
Rideshare pick-up is located outside the terminal in the designated rideshare area.
Are there lockers at Townsville Airport?
Yes, lockers are available at the front of the terminal on Stinson Avenue. Prices vary depending on the number of hours required. For support or to report an issue, contact Rent A Locker on 1300 955 554 or at support@rentalocker.com.au.
