To arrange air travel for your pets you will need to contact the pet agent for your airline. Airlines work in collaboration with pet agents and are able to accept cats and dogs to travel in the cargo hold of their aircraft.
The Qantas Freight building is located just before the airport entry on Coral Sea Drive, and operates from 7am to 5pm Monday to Friday. Outside of those hours, pet owners must contact Qantas Freight for instructions on 07 4728 2932 or 0415 990 074.
Information on flying your pet with Virgin Australia can be found here or call Virgin Cargo on 13 82 87. Alternatively you can contact Pet Flyers on 1800 738 359 or Jet Pets on 1300 668 309. Pets arriving or departing on Virgin Australia flights can be collected or dropped off 120 minutes prior to departure and 45 minutes after arrival. The Virgin Cargo building is located on the corner of Gypsy Moth Court and Viscount Drive. For operating hours, please contact Virgin Cargo on 13 82 87.