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Security Identification and Applications (ASIC/VIC)
Security is synonymous with safety at Townsville Airport. In accordance with the Aviation Transport Security Act 2004 and associated regulations, Townsville Airport is considered a security controlled airport.
Security Identification
An Aviation Security Identification Card (ASIC) must be held by anyone who requires frequent access to enter secure areas at security controlled airports throughout Australia.
ASIC Application Process
All ASIC applications (new and renewals) are treated the same. Existing and new applicants must follow the below process:
- Applicants must complete an online ASIC application at www.asiconline.com.au
- A signatory from the applicant's company will then review and approve the application.
- The applicant will then receive an email to complete the online ASIC
Security Induction and Test. Note: the application won't progress until this is completed. - The application is then submitted to the Department of Home Affairs for review and approval.
- When the ASIC is ready for collection applicants will receive a text to book a collection appointment using the online booking website: https://outlook.office365.com/owa/calendar/TownsvilleAIrport@qldairports.onmicrosoft.com/bookings/
Note: The original documentation used in the ASIC application must be produced at the Townsville Airport Management Centre for verification during the collection appointment.
Please be aware, certified copies or photocopies will not be accepted.
Security Devices
Proximity Cards and Air Keys are issued to ASIC holders who require access to secure areas at Townsville Airport. A Proximity Card is a blank access card that can be swiped against card readers on terminal doors. Air Keys are remote button keys used to open airside and compound gates (similar to a home garage door key).
These security devices are generally issued to ASIC holders who have not had their ASIC issued through Townsville Airport. Applicants must complete either a Proximity Card Application form or an Air Key application form.
All applicants requiring access to secure areas must complete Townsville Airport’s online Security Induction Test before an access device can be issued.
Fees
- New ASIC Applications: $250
- Renewal of ASIC: $250
- Replacement of ASIC: $100
- New Proximity Card Application: $50
- Renewal of Proximity Card: Nil Fees
- Temporary Proximity Card (less than one month): $30
- New Air Key Application: $100
Standard Visitor Identification Cards (VIC)
A Standard Visitor Identification Card (VIC) can be issued to a person if the person needs to enter a secure area of a security-controlled airport for a lawful purpose for a maximum of 72 hours. Secure areas of the airport include the departure lounge, aerobridges, and airport apron/runway. While in secure areas of Townsville Airport, the VIC holder must display the VIC at all times and must be supervised by a holder of a valid ASIC.
Individuals can apply for a standard VIC prior to their visit to Townsville Airport by visiting https://vms.airporthub.online/visitor/register.
Individuals will be prompted to enter their personal details and the details of the Escorting ASIC holder including their name and email address. Don’t worry if you don’t have the details of your escorting ASIC holder, you can still submit a visit request, and we can assist with filling in the escorting ASIC holder details on the day. Returning VIC Pass applicants will also be able to pre-fill their details via their visitor profile – simply enter your mobile phone number and enter the code to verify.
To obtain a standard VIC, the applicant must be accompanied by a valid ASIC holder at the time of issue and the applicant must present an original identification document that must:
- be government issued
- contain your photo and signature
- be current and valid
Suitable documents include a driver licence, a passport and proof of age card.
Standard VICs can be obtained from the following VIC Agents at Townsville Airport:
- Townsville Airport Management Centre (Corner Stinson & Halifax Street)
- Townsville Airport Terminal Duty Manager (Phone 0407 199 557)
- Townsville Airport Aerodrome Reporting Officer (Phone 0418 771 999)
If you run into any issues with the online process, you’re always welcome to visit one of our friendly VIC Issuing Agents - they’ll be happy to help you out.
QR Codes will also be placed at VIC Issuing agent locations. If VIC applicants aren’t able to pre-submit an application, they can still do it on the spot by scanning the QR code at the VIC Issuing Agent location.