PASSENGER SERVICES

Townsville Airport aims to make the start or end of your journey as comfortable as possible. With free WIFI available throughout the terminal and a selection of shopping and dining available, we encourage you to relax in our departure lounge before making your way to your gate.

QANTAS CLUB LOUNGE

The Qantas Club is located on the left as you pass through security and offers a great place to relax, refresh and work prior to your flight. The Qantas Club is available to Qantas Club and partner members travelling on a Qantas or Jetstar flight.

WIFI

Free WIFI is available throughout the domestic and international terminals. Choose to login via your social media account or email and opt in to receive updates from the airport and airline sales.

CHARGing staton

Batteries running low? Charge your smart devices instantly with our charging bench located just passed the security screening point.

ATM'S

There is an ATM which can be found at the southern end of the terminal, near check-in.

LUGGAGE TROLLEYS

Trolleys are free to use and can be found in the arrivals area, car park, car rental and at pickup or drop off.

BABY CARE FACILITIES

Baby Care Facilities are located near the check-in counters, baggage collection and the departure lounge. Feeding cubicles with changing facilities are provided as well as toilet facilities, nappy disposal unit and a wash basin.

PUBLIC AMENITIES

Toilets can be found in the terminal building near the check-in areas, baggage collection and in the domestic and international departure lounges. Disabled toilets are located near the check-in counters, baggage collection and in domestic and international Departure Lounges.

LUGGAGE

Luggage is not to be left unattended due to security regulations. Please utilise the lockers which can be located at the front of the terminal on Stinson Avenue. Prices vary according to the number of hours required to store your luggage.