PASSENGER SERVICES

Townsville Airport aims to make the start or end of your journey as comfortable as possible. With free WIFI available throughout the terminal and a selection of shopping and dining available, we encourage you to relax in our departure lounge before making your way to your gate.

QANTAS CLUB LOUNGE

The Qantas Club is located on the left as you pass through security and offers a great place to relax, refresh and work prior to your flight. The Qantas Club is available to Qantas Club and partner members travelling on a Qantas or Jetstar flight.

WIFI

Free WIFI is available throughout the domestic and international terminals. Choose to login via your social media accounts and opt in to receive updates from the airport and airline sales.

CHARGE AND FLY

Batteries running low? Charge your smart devices instantly with our charging bench located in the departure lounge next to the Qantas Club.

ATM'S

There are two ATM’s in the terminal. One is located adjacent to the Strand Café and in the departure lounge against the escalators.

MASSAGE CHAIRS

There’s nothing better than a massage before or after your flight. Massage chairs are located in the departure lounge, on the upper mezzanine and outside the international terminal for your convenience.

LUGGAGE TROLLEYS

Trolleys are available in the arrivals area and car park. Charge is a gold coin that is refunded once it is returned to stable.

BABY CARE FACILITIES

Baby Care Facilities are located near the check-in counters, baggage collection and the departure lounge. Feeding cubicles with changing facilities are provided as well as toilet facilities, nappy disposal unit and a wash basin. We also offer a baby bottle warmer in parent rooms.

PUBLIC AMENITIES

Toilets can be found in the terminal building near the check-in areas, baggage collection and in the domestic and international departure lounges. Disabled toilets are located near the check-in counters, baggage collection and in domestic and international Departure Lounges.

RECYCLING

Recycling facilities are available to the public as part of the National Public Place Recycling Scheme. These are located in the terminal at the main exits and in the Departure Lounge.

LUGGAGE

Luggage is not to be left unattended due to security regulations. Please note there are no locker facilities at the airport.